Dec 06, 2022  
2017-2018 Catalog and Handbook 
    
2017-2018 Catalog and Handbook [ARCHIVED CATALOG]

NYTWU 230 - Organizational Behavior in Public Transportation (3 Credits)

Prerequisite: None
The course prepares students as professionals and leaders in public transit organizations. It applies theories and practices of social psychology and public administration to organizational behavior and development. The course focuses on developing the concepts and skills needed when employees work both individually and collaboratively in modern bureaucracies. Subject matter includes: planning and administration of organizational development, skills and steps necessary; exercising leadership for progressive organizational development, examples and components of effective leadership; problem solving in government organizations, differences in milieu in nonprofit structures; managing and motivating others in unionized settings, restrictions and opportunities for managers in dealing with organized labor; managing conflict, how to approach cultural differences and differences of opinion and how to build consensus.